21 February 2017

Mobilni operaterji - leto dni na Telemachu

Ne vem, zakaj, ampak v zadnjem času dobivam kar nekaj vprašanj, povezanih s Telemachom (mobilni del). Da ne bom vsakemu posebej tipkal, bo najbolje, če vse skupaj združim in napišem tukaj.

Kmalu bo namreč minilo leto dni, odkar sem zamenjal operaterja mobilne telefonije. Saj ne, da s prejšnjim (Telekom) ne bi bil zadovoljen. To ne, vendar se mi je zdel strošek, ki sem ga mesečno pošiljal na Telekom enostavno previsok. Po osemnajstih letih brez enega dneva zamude plačevanja sem si sicer drznil zaprositi za kakšno ugodnejšo ceno, vendar nisem bil uspešen.


Zato sem lani poskusil najprej s Simobilom, vendar je vse skupaj hitro končalo, saj se je meni njihov signal zdel bolj za tiste, ki računajo z Abakom :-)

Zato sem poskusil še Telemach in izbral takrat močno reklamirani paket "Še več" (15 EUR). V paketu je neomejeno pogovorov in sporočil SMS/MMS ter 5 GB prenosa podatkov. Dodana je sicer možnost uporabe brezplačnega Unifi omrežja, vendar tega sam ne uporabljam.
Telemachov mobilni del pa - proti mnogim pričakovanjem - sploh ni slab. V bolj gosto naseljenih delih naše domovine in sploh v trgovskih centrih (ter garažah ...) je signal celo boljši kot Telekomov. Vem, ker pogosto čakam ženo, da pride iz trgovin ... Verjetno Telemach uporablja druge frekvence/tehnologijo, vendar zadeva deluje dobro. Torej tam, kjer ima sicer Telekom dobro pokritje, sem prepričan, da Telemach precej bolje/hitreje deluje.
Slabše je na ruralnih delih. Tam se signal pogosto preklopi na nacionalno (Telekomovo) gostovanje, ki je v mojem paketu vključeno brez doplačil. Za telefoniranje to ni problem, če pa želiš v nacionalnem gostovanju uporabiti podatkovni prenos, se moraš zadeve lotiti s precej potrpežljivosti. Prenos podatkov je v teh primerih omejen na Edge. Elektronsko pošto človek lahko pogleda, brskanje pa ni posebno praktično.

Meni 5 GB podatkov mesečno zadošča, je pa to stvar osebnega načina uporabe. Moderni telefoni res zaživijo, ko jih s prenosom podatkov ne omejujemo. Na poti na drug konec Slovenije lahko v avtu brez zadržkov poslušam nemški (ali kitajski :-)) internetni radio ali poslušam kakšen podcast. Ni problema. Všeč mi je, da Telemach ne zaračunava prenosa podatkov tudi, če presežem 5 GB. Le občutno zmanjšajo hitrost, pa je zadeva rešena :-)

Slabosti:
1. Organizacija in podpora sta daleč pod nivojem Telekoma. Dobiti podporo, urediti kakšno papirologijo preglednost dopisov in računov ... tukaj je Telekom precej pred Telemachom. Če ne bodo več vlagali v podporo uporabnikov, se jim slabo piše. Puhloglavci s kravatami se vse prevečkrat optimizacij poslovanja lotevajo le s pregledovanjem tabel stroškov. Upoštevati bodo morali tudi zadovoljstvo uporabnika, ko naleti na težavo.
2. Pokritje z lastnim signalom na ruralnem področju (še) šepa. Čeprav so v zadnjih letih veliko vložili v pokritost, bo nekaj vlaganj zagotovo še potrebnih. Res pa je, da si pomagajo z nacionalnim gostovanjem in večini uporabnikov to zadošča. Vseeno naj vsak sam preveri pokritost na svojem območju.
3. Pri gostovanjih v tujini so zagotovo razlike med našimi operaterji. Res nisem preverjal načrtno, ampak imam občutek, da kakšna storitev ne deluje (recimo 4G). Tako recimo lani v Liechtensteinu nikakor nisem dobil hotelskega SMSa za prijavo. Žena, ki uporablja Telekomov sistem, je SMS takoj dobila. Verjetno je na voljo tudi manj tujih operaterjev.
4. Sem ter tja se mi zdi, da SMS ni tako bliskovito dostavljen, kot je bilo to na Telekomu. Ne govorim o minutah, pač o nekaj sekundah zamika. Vseeno se mi zdi, da so vsa sporočila prispela.

Zaključek:
S Telemachom (mobilni del) sem zadovoljen, saj je strošek precej nižji od prejšnjega na Telekomu. Z omrežjem nimam težav, marsikje pa sem celo pozitivno presenečen.

27 November 2016

pCloud - Cloud Storage Review

I'm a heavy user of cloud solutions for many years. I really likes availability of files on different locations without copy and check if everything is with me.
I tried many of cloud storage solution and for some projects I still use Dropbox, Drive and OneDrive … but for my main work I have a few requirements:
- stability and availability
- fast clients for different platforms (Windows, Linux, Android…)
- security (client side encryption)
- syncing any folder on local disk to cloud
- syncing only desired folders from cloud to local disk
- enough storage capacity and normal speed
- acceptable price…

pCloud Crypto

To be honest, many of online storage provides fails on above written requirements. In last years I was a sympathizer of next solutions (followed with reason to leave them):
- SugarSync (change price/storage politics and problems with clients)
- Wuala (they shut down)
- Cubby (they shut down)
- PowerFolder (some mistakes on platform).

In last weeks I investigated market again and found a very promising solution – pCloud. pCloud is based in Switzerland and provide easy to use cloud storage solution. Here are some pros and cons.

PROS
- Free 10 GB with almost all features!
- Powerful Premium and Business accounts
- Unlimited file size
- Top security
- Client for many platforms
- Virtual hard drive
- Sharing files with non-pCloud users
- Anyone can upload files to your account via a shared URL
- WebDAV support (isn’t documented, but support team can send you address)
- Company’s servers are based in Switzerland
- Impressive speed without bandwidth throttling
- Sending large files with encryption without login
- Remote upload (pCloud can upload from remote URL without ruining your internet)
- Folder syncing is really easy to understand and set

Windows pCloud client

CONS
- Additional money fee for client side encryption (Crypto)
- File history on free account works only 24 hours
- No password protected shared files/folders
- Context menu for pCloud doesn’t show in all programs (it works in Explorer, don’t worry)
- It is not possible to sync hidden and system files
- Quite slow support (but I have to say, that second time they response much faster)

CONCLUSION
pCloud is an excellent online storage service. It is a powerful file sharing and syncing service. It does have its shortcomings, but with many good points, free storage and a client side encryption (fee!) I can say that pCloud is a great service.
You can use my affiliate link and you will get a 1-month premium account for free.

11 November 2016

How to create a chatbot in five minutes?

What is a chatbot?
A chatbot is a service, powered by rules and artificial intelligence, that you interact with via different channels (chat interface, widgets, Facebook Messenger...). It can converse with humans to answer questions or guide them to get the solution or find an appropriate product.

Do I need a chatbot?
Chatbots can guide our potential customers with simple wizards to buy products. Chatbots with an interactive process can also save people from searching through FAQs and knowledge chapters themselves. Better chatbots can also change from automatic answering to live chat and that can raise business conversations
If you have a business where many customers are looking for similar information, then chatbot is a way to go. Without doubt.

Can you have your own chatbot? 
Of course. There are many different platforms. After some testing, I choose a solution with really powerful features. SecondEGO is quite unknown, but offers many nice features. Check this short PDF presentation of the platform.

How to create a chatbot in five minutes?
You can create your own chatbot and publish it on your website very quick. Follow this video to understand what is necessary to prepare your assistant.



Is this all?
Yes and no. Your chatbot is prepared and published, but if you want to offer your customers something useful, there is more to do. You have to invest some time to prepare and include knowledge. But don't worry, every spent hour today will save many hours in the future. You won't have to answer to the same questions every day. Your business will raise because website visitors will find products more quickly. Analytics will show you, what people are really searching for and what do you need to describe more detailed.

If you have any questions, do not hesitate to ask.